We are happy to assist you and answer any questions at firstname.lastname@example.org or 307-734-1122 Monday-Friday 10-5 MST.
Orders normally ship within 3 - 5 business days of your order. Specialty fine art and photography prints can take up to 7 business days to ship for items which are print on demand. Your estimated shipping time frame is based on the service providers time frame you select and begins on the date your order ships, not from when your order is placed.
Pre-Orders are subject to the time frames set on product and are processed in order of when they are received. Orders are not shipped out until all items are present in the order, including pre-order item(s).
We do not guarantee shipping on any US National Holidays as FedEx and US Postal Service are often closed.
ASYMBOL'S CRITERIA FOR SHIPPING
We take great care to package your order so that it arrives with you in perfect shape. If you’re taking your artwork to a frame shop, we recommend not unpacking it until it is at a framers to avoid the possibility of damaging the print in transit.
Our goal is to get your order to you as quickly, securely and inexpensively as possible. Shipping options vary depending on domestic or international destination and the nature of the items selected. Shipping and handling charges are based on the initial value, weight, size and destination of shipment. You will see these charges calculated on your order form prior to completion of your order. Shipping charges are non-refundable.
TRACKING YOUR ORDER
Once we ship your order, you will receive by email confirmation of completion of order including your tracking number if one is available. Delivery timeframe will vary based on your destination, package size and weight and refers to the estimated time from when order is shipped, not from when the order is placed.
INTERNATIONAL ORDERS OUTSIDE THE U.S.
Asymbol ships throughout the world on a regular basis. Please be aware that you (or the recipient of an international order outside the U.S.) are responsible for any taxes, duties, or fees if assessed by your local Customs Office. Asymbol has no way of determining these and no charges are calculated or collected during checkout by Asymbol. Please consult your local Customs Office for more details about duties, taxes or fees which they may charge you or the recipient.